Individuals rising anxious as AI adoption expands, Pew Analysis finds


Individuals have grown extra anxious about AI within the final 9 months. A brand new survey from the Pew Analysis Middle signifies 52 p.c of respondents are extra involved than enthusiastic about rising synthetic intelligence use, up 14 factors since December. In the meantime, solely 10 p.c say they’re extra excited than anxious, whereas one other 36 p.c described their views as equally balanced. “Concern about AI outweighs pleasure throughout all main demographic teams,” the Pew Analysis Middle wrote in a weblog submit at present.

It’s been an eventful 9 months because the Pew Middle final surveyed folks about AI. OpenAI’s ChatGPT went from a buzzed-about homework dishonest instrument to a family identify, and the company world — together with tech’s most outstanding corporations — raced to show who was essentially the most invested in generative AI. Microsoft plugged GPT-4 into Workplace and Home windows, and Google launched its Bard chatbot whereas including AI parts to look. AI writing and generative artwork have made controversial (and extensively lined within the media) entries into journalism, e book writing, music manufacturing and even some political campaigns.

Though youthful Individuals are nonetheless extra involved than excited, their views are usually extra constructive than their older counterparts. Amongst 18- to 29-year-olds, 42 p.c are extra involved about “the rising use of AI in each day life,” and 17 p.c are extra excited. However amongst adults 65 and up, 61 p.c say they’re primarily involved, whereas pleasure solely outweighs concern for a mere 4 p.c.

Yusuf Mehdi, Microsoft Corporate Vice President of Search speaks to members of the media about the integration of the Bing search engine and Edge browser with OpenAI on Tuesday, Feb. 7, 2023, in Redmond. Microsoft is fusing ChatGPT-like technology into its search engine Bing, transforming an internet service that now trails far behind Google into a new way of communicating with artificial intelligence. (AP Photo/Stephen Brashear)
Microsoft rolled out its browser-based AI chatbot earlier this 12 months.


Pew Analysis additionally polled respondents on consciousness of AI, and it seems the extra folks have heard about its rising adoption, the extra uneasy they really feel. The polling experiences that about 90 p.c of adults have heard quite a bit (33 p.c) or somewhat (56 p.c) about synthetic intelligence, with the “quite a bit” group rising by seven factors since December. Those that have heard a lot about AI usually tend to be anxious than in December: Nervousness outweighs enthusiasm (47 p.c to fifteen p.c) amongst that demographic, in comparison with 31 p.c involved to 23 p.c excited final 12 months. Even those that have solely heard somewhat about it describe a extra damaging view than respondents within the December ballot — by 19 factors.

When breaking down AI’s affect into classes, outcomes are extra blended. On one hand, 49 p.c stated it helps greater than hurts when discovering services and products they’re curious about on-line (in comparison with 15 p.c that say it hurts extra). However 53 p.c answered that it hurts greater than helps in maintaining private data non-public, with a mere 10 p.c saying it helps extra in that space. Different areas the place the polled Individuals stated it helps extra embrace corporations making protected automobiles, medical doctors offering high quality care and other people taking good care of their well being. Classes like discovering correct on-line data, offering high quality customer support and police maintaining the peace had been nearer to a good cut up between constructive and damaging.

Respondents with and with out increased schooling answered otherwise. For instance, faculty graduates had been extra more likely to view AI as a constructive find services and products on-line and serving to medical doctors present high quality care (60 p.c constructive amongst faculty grads, 44 p.c for these with no diploma). However folks with “some faculty or much less” had been much less more likely to view it as a damaging for safeguarding non-public data (59 p.c amongst college-educated, 50 p.c for these with much less). Total, these polled with a school schooling had been extra more likely to view AI positively.

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